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Privacy policy

Thank you for visiting the City of Kentwood web site and for reviewing our privacy policy. The City of Kentwood does not sell or rent or intend to sell or rent any information you may provide. We will not and do not require you to provide any personal information in order to access this web site.

CHILDREN'S PRIVACY:

The safety of all, especially children, is extremely important to the City of Kentwood. Children under 13 should always ask a parent for permission before sending any information to anyone online. The City of Kentwood does not share personal information about users under the age of 13 with third parties, and we do not rent or sell personal information about any of our users, regardless of age.

HELPING TO PROTECT YOUR PERSONAL INFORMATION

The City of Kentwood is committed to protecting your privacy, but we encourage all users to exercise caution -- especially when giving personal information in public areas on the Internet. These areas include chat areas, general e-mails and message boards. You could be contacted by outside parties through personal information that you give out in these areas. Likewise, we strongly suggest that you keep all account information and passwords to yourself. For more information on online privacy, visit the Federal Trade Commission's site on privacy issues www.ftc.gov

IMPROVING OUR SITE THROUGH THE GATHERING OF INFORMATION

For site security purposes as well as to improve our site, we use software that can monitor network traffic and identify unauthorized attempts to cause damage or upload or change information. Like most sites, when a page is requested we can obtain some information about the request. We automatically can obtain the following information about your visit:
  • The Internet domain (i.e. xyzcompany.com or abcschool.edu) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you linked to this Web site from another website, the address of that Web site
The city of Kentwood website employs the use of "cookies" as a way of accurately counting visitors and to maintain a consistency in the drop-down navigation structure. The "cookie" lets the website know if you have visited it before and, as a result, is able to distinguish between total website hits and total unique website hits. It is helpful for us to know how many new visitors and how many repeat visitors we are getting (both of which are important to know). And, if your browser allows for the collapsible menu navigation, the cookies remember which menus were open and which were closed from page to page so as to maintain a consistency throughout the website.  

WHAT IS A COOKIE?

A "cookie" is a small text file that a website can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Web site's computer which, generally speaking, is the only computer that can read it. Most consumers do not know that "cookies" are being placed on their computers when they visit websites. Since cookies are merely text files with limitations on size and since the website that saved it is the only one that can read it, they cannot do any harm to your computer. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a "cookie" on your computer or set it to not accept cookies altogether. However, in so doing you may compromise the efficiency of the website.

CONTACTING US:

If you desire to contact us, please read and be aware of the following below:
  • In order to serve you effectively, various people may see the material you submit.
  • If you are responding to our requests for comments, we reserve the right to publicly post any comments received.
  • In other limited circumstances, including requests from other governments, Freedom of Information Act (FOIA) requests from private individuals, we may be required by law to disclose the information you submit. If you use one of our online forms, the information you provide is up to you. If you don't provide your name or other information, it may be impossible for us to refer, respond to, or investigate your complaint or request.
  • If you send us an email, you should know that email is not necessarily secure against interception. So, if your communication includes sensitive information like your bank account, charge card, or social security number, and you prefer not to use our online e-mail form, contact us by postal mail or telephone rather than email.
Once you click on a third-party link to another website, you are subject to the privacy policy of the website of the third-party

SECURITY PRECAUTION WARNING:

UNFORTUNATELY, NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED TO BE 100 PERCENT SECURE. AS A RESULT, ALTHOUGH THE CITY OF KENTWOOD STRIVES TO PROTECT YOUR PERSONAL INFORMATION, THE CITY OF KENTWOOD CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US OR FROM OUR ONLINE SERVICES, AND YOU DO SO AT YOUR OWN RISK.